Software solutions have become a regular need for tech companies and eCommerce-based businesses alike. And as not all premade software solves problems specific to one company’s issue, getting a software solution for your business or company is the ideal solution. But building a software solution is expensive and requires a great amount of hard work and dedication, which for many tech companies is a burden. Because not only that you need to make special modifications regarding the company or business’s need, you will also need to include some standard services and have to build them from the ground up, and that means a lot of app development, web development, and intense coding on the process. And that’s what makes software solutions one of the most expensive software services out there. But if you are considering going with a few third-party services for your software solution and looking for possible options, then this is the perfect article for you. Because in this article, we will break down the top third-party solutions that you need to include in your software solution to make it more optimal and budget-friendly. So, buckle up, and let’s take a deeper look into the matter, shall we? What is Software Solution? Before getting into the details regarding the third-party software and services, we should take an in-depth look into software solutions and how does it work. Software solutions are a custom build software service that, along with traditional services, is used to solve a specific problem for the user so that it can perform the time-consuming problematic tasks while automating daily tasks catering at your ease. And you can also add other software which will try to enhance your work experience along with your custom software. For example, we all use Microsoft office for our daily work that is office or school-related. Now maybe you have a problem with the interface of excel and word, but you don’t have any issues with the one drive feature. And this problem is dragging the workflow in your office down as you and your employees are having a hard time dealing with this problem. Now, if you opt for a software solution on this matter, then the key focus will be to create a dedicated user interface via UI/UX design and development so that you and your employees are comfortable using it the way you want. And this software development is called a software solution because you have created software to solve or provide a solution to a problem that you were facing with the other available software in the market. And nowadays this scenario has become more and more common as every company needs their own personal apps and websites and the available software in the market doesn’t seem to fill the need properly. And having your personal software to take of the troublesome problems is always a plus because that way you will be able to get the maximum efficiency to form your company and also will be able to please your clients. But that being said, this process is very costly because not only are you going to develop personal software, you will also have to keep common and dedicated services that will work to maintain other regular problems too. And if you are already paying for software development, then you aren’t going to pay for another premium app subscription now, will you? That’s where third-party services come into play because if you are planning to launch a global app for your company and clients, then it will require services that you might not want to invest but if you do, then it will be a lot of unnecessary expense but by using third-party services that can easily be avoided and both you and your clientele will be happy along the way.   Adding third-party services into your software solutions allows you to save a lot of money and effort on the process. Even though at first it may seem like more investment as you are including the payment for another software development company. But, if you calculate the overall mean outcome then building some common services from the ground up will look more expensive than opting for a third party that will do the work for you. And if you are doing both android app development and iOS app development along with web app development for more convenience, then it has already become more costly. A good example of this will be security apps. You have built a security app, but you also need the global map to cover your warehouses or other location. Do you also build a real-time world map too? No, you can easily opt for google maps which will serve as a third party in this scenario and can easily grant you any location all across the globe. But you will need to be in a business deal with Google to pull this off. This is one of the core reasons why you should consider adding third-party services to your software solutions so that your software solution can be more convenient, less troublesome, and less expensive. Top Third-Party Service that You Should Consider Adding to Your Software Solution Here is the list of the top third-party services that you should keep in mind and consider adding when building your software solution. 1. Cloud Storage Services As more and more data are circulating on the internet and in our lives every day, it isn’t a big brainer that storing this data is one of the first top priorities for any company or business. And when you are building a software solution for yourself or for some business, you must have cloud storage services at your disposal. But maintaining cloud data storage is costly and requires daily maintenance of hardware. And unless the software solution is for some organization that has the financial backing to maintain a high data server on a regular basis, it is safe to opt for a third-party cloud data storing service that will do the hard work while you enjoy unlimited cloud data storage for yourself and your clients. And you can always change the services if you think that it isn’t working the way you have planned. But if you build it from the ground up and, after investing in the maintenance of the data storage, find that it isn’t cutting out, then there’s no way you are getting back that time, effort, or the money that you invested. A few popular cloud data storage third-party services are Google drive, mega, and many more. 2. Accounting Management Services One of the most dreaded parts at the end of the month in an office is managing the accounting details and putting them all together. Accountants go nuts when facing a huge load at the end of the month of the year. And if you already have a software solution running in your office, then adding another problem-solving feature will be a hassle, and as it is a common issue, it won’t be able to serve the purposes of a software solution properly. But third-party services can help with that. By using third-party services that focus on accounting management services in your software solution, you will able to accelerate and enhance the closing process of the month of the year faster and more accurately. And this will also increase the morale which will increase the work efficiency. And this way, the trial balance, transition matching, roll forwards will improve drastically, and you will also be able to track down what needs more attention and assign commands regarding that. This way, using these third-party services like accounting management services in your software solution, you will be able to save hours or days’ worth of work in minutes, and if that’s not a plus, then we don’t know what is. And you or your employees didn’t have to go through many problems either as it is already a part of the software solution program you have taken the initiative of. 3. Customer and Billing Integration Services Customer Relationship Management or CRM is a huge part of one’s business, and if the billing data along with customers, their data, requests regarding services, contacts, and marketing information is slow, then the business can take a huge blow. And if you place an integration system software to do this handy work, then work becomes easy. But the software solution can’t keep up with all the different types of issues while providing the solutions to the actual problems it was built to deal with unless you are using ten or more software solutions simultaneously. And that is where third-party customer and billing integration services come into play. Because if these third-party web apps are handling the common data issue out there, then a big chunk of customer data management issue has already been solved, and the other software on the premise can do their work more efficiently and smoothly without the clogging of data from customer issues and billings. 4. Email Marketing Services A big reason to use third-party apps along with your software solution apps is to create more breathing room for the software solution process so that there is no need to add unusual solutions in the coding and one of the most unusual, but at the same time, the crucial marketing process is email marketing. As the dedicated and potential clientele of your business or company should be aware of the products or services you are launching or what they can expect in the coming years so that they will visit and consider your webpage, services, and whatnot. And adding an email marketing option to a custom build software just seems wrong because you can already use a lot of third-party software in the market, which will not only cost less but also will be more effective as it was built to reach more clients. 5. Project and Expense Management Services Now, this is a bit more crucial, and some may disapprove of using third-party solutions instead of a custom-built app. But third-party applications and services, a business or company can easily manage project management and expense management. If your custom-built app is more prone to work directly into the matter, including project management and expense management services via a third party will allow more breathing room and will also save you from building a complex application that your employees will have a hard time adjusting with. As third-party project and expense management services will allow you to monitor, assign and notify everyone about the progress, requirements, lacking, and many more. Thus, it is a must-recommended third-party service if your software solution revolves around fixing the efficiency and workflow of your peers. 6. Delivery and Ecommerce Services Suppose your software solution app is eCommerce based. You also are in need of a delivery system but don’t want to create one on your own (because it is too much expensive). In that case, going with a third-party service is the best option available as there are delivery service providers who will be able to deliver better than your amateur startup delivery business. And in this case, customer satisfaction should be your primary. Therefore, instead of building a complete delivery system on your custom software solution application, you can opt for third-party services that will fill your need properly and directly without any issues. Final Thought Software solutions are much-needed in this modern-day and age. But instead of dumping all of your small problems on the custom software that you are building, you can save a lot of time and money by adding third-party services to the mix. Hopefully, this article shared some light into that matter, and if so, then now you know what type of third-party services you should look out for to include in your software solution.

     
    Business DevelopmentSoftware DevelopmetSoftware OutsourcingTools & Tips

    Assume you've discovered a product on the internet that you love. You instantly click to purchase it.  You can’t wait anymore. You want to have the product as quickly as possible. When the delivery guy finally knocks on your door, your joys know no bounds. This kind of incident happens frequently with us. Back in the day, it was only a dream. This came to reality because of the amazing on-demand services apps. As we’ve mentioned, we are losing our patience. The days of waiting for weeks and months are long gone. Now people want to get satisfied instantly. This Is the reason why the on-demand services business is everywhere. Every field has one of these apps because of their convenience, quality, and speed. Enozom is an excellent platform for buisnesses who want to develop on-deman service apps. What is On-Demand Service App? Before building your on-demand service mobile app, you need to understand the basics. So, an on-demand service app connects the customer to the providers. The most practical example would be Uber-like apps. You open the ride-sharing app and search for rides. The app connects with service providers and payment gets fixed. This is the process of most on-demand apps. We all run into situations where we need service fast. An on-demand service connects you to the top service providers in the area. Manually doing it yourself would’ve taken you weeks. But with a demand service app, you can do it in minutes. On-demand apps have completely changed the concept of service delivery. Why Should You Consider Building Your On-demand Service Mobile App? As an entrepreneur, you might be hesitating. Why should I build an on-demand service mobile app? The bigger question is why shouldn’t you. The global economy saw a huge boost in 2016. The main reason behind it was on-demand service apps. They were spreading like wildfire. The numbers are still growing to this day. By making an on-demand service app, you can hit a jackpot. On-demand services startups are becoming increasingly popular. Before thinking of making one yourself, you need to know the key factors of why they are so popular. So, without further ado, let's look at them. Availability Everyone uses a smartphone these days. We stare for hours on end into the tiny little screens. Therefore, it’s easy to access an on-demand service mobile app. With one click you can get all the services at your disposal. Instant Service People want instant delivery. Suppose you ordered a delicious meal. As soon as you order, you expect it to reach you as soon as possible. On-demand apps are the only platforms that can accomplish this lightning-fast delivery. Even when they can’t, they will let you communicate with the providers. As a result, the customers can relax. Lower Costs On-demand services apps provide service at a low cost. While other places can charge you an arm and a leg, on-demand apps hardly charge any unnecessary fees. This is the main driving force behind buyers using on-demand apps. Versatile Payment Methods On-demand services apps support a wide range of payment methods. You can pay for the service with PayPal, wire transfer, or Stripe. You can even pay with cash after the service. All the methods are safe and reliable. Business Models To Consider So, now that we’ve learned the ins and outs of an on-demand service mobile app, we should choose a business model. There are two models you can choose from. 1. On-demand App for Your Own Business This business model is for those who already have a business. The business can be anything. From flower shops to pet stores, you name it. An on-demand delivery app can allow you to connect with your customers. They will be able to order your products from the app and you will deliver them. This can help you expand your existing business even more. The only thing you should think about is the cost. There isn’t just the development cost. You also have to pay for the transportation. 2. On-demand Marketplace This business model doesn’t require you to have an existing business. Therefore, already the task is simpler. Your only job is to connect customers with the right service providers. Your app will be the platform that connects them. There are tons of on-demand apps like Upwork, Uber that follow this model. You need to go with the flow. Examine current trends and create a platform that revolves around them. Features You Need to Integrate into Your On-demand Service Mobile App There are some key features you need to incorporate in your on-demand service mobile app. These features are essential and they will make your app more engaging. Users need to find everything under one roof. So, let's check them out. 1. User Profile This is a must. You need to have a function in your mobile app for creating user profiles. Most on-demand service apps allow users to register and sign in using email/phone. 2. Map Integration This feature allows customers to find your business on the map. For instance, when you open Uber, you see a map indicating nearby drivers in your location. It makes it easy for the customers to find the right providers. 3. Real-Time Tracking You will hear customers often complain that service providers misplaced their products. This happens a lot.  When you ship a product to a customer's address, it must travel a considerable distance. You need to keep track of it. That’s why people think delivery orders management is a nightmare.  For cases like this, real-time order tracking can go a long way. Your and your customers can track the whereabouts of the product. Delivery route planner also ensures the right delivery time. 4. Online/offline Button This feature is for those who want to build an on-demand marketplace. Service providers won’t be active 24/7. Therefore, you're on-demand service app should have an online/offline button. When the service providers are ready to take orders, they will go online. Otherwise, they will stay offline. This helps customers find the providers that are available at the moment. 5. Ratings and Reviews There will be hundreds of service providers near each customer. How can they find out the best one? For this reason, your app should have a ratings and reviews system. Therefore, the customers can rate the service providers based on their performance. This helps the best service providers stand out. Customers will have a much better experience and they will use your app frequently. 6. Payment Methods Your app should have different payment methods. Customers have different preferences. So, you need to integrate the ones that they use the most. Cash on delivery is one of the most popular options. Thus, you need to have the option in your app. Also, payment with a card or Paypal is great. 7. Push Notifications When the customers choose a product or service, your app has to alert the providers. This is why the push notification feature is important. Without this feature, providers will never know the response of the customers. 8. Help and Support Customers will most likely encounter issues when using the app. It can be technical or communicational. Either way, your app should always assist them every step of the way. This feature will also help your app get a good reputation. You can add the email address or phone number so that they can seek your help at any time. How Do You Build your On-demand Service Mobile App? Building on-demand service mobile apps will require hardowork and dedication. You have to choose a niche and develop an app that would serve well. Also, you can take Enozom’s help for developing a top-notch on-demand service app. 1. Do Your Research Coding may seem like the most difficult part of building an on-demand app. But it isn’t. Yes, coding and UI/UX design and development are crucial. But the most important thing is coming up with the right business idea. Research about different niches. See what people are into these days. Try finding out an available service that can have an easier alternative. After thorough research, you will surely come with on-demand services ideas. 2. Find Out Existing Solution The on-demand industry is very competitive. There is an app for everything. Imagine you come up with a revolutionary idea and suddenly see that there is an app already like it. But don’t get sad. Apps don’t cover everything. There will be gaps and holes in the service they provide. That’s why look at your competitors and notice what they are lacking. Try incorporating those features in your on-demand app. People will choose your app over them. 3. Plan the Delivery Price Wisely The main purpose of an on-demand service app is delivery. People need to get the products as quickly as possible. But, when the prices are too stiff, they will choose another cheap alternative. That's why you need to set the delivery price wisely. A cheap price will attract more attention from the customer. 4. Find a Good Development Team You can’t do everything by yourself. Software development isn’t easy. For coding and building an amazing user interface, you need developers. You can either hire in-house developers or offshore developers. In-house developers will provide you support and maintenance whenever you need it. These kinds of developers are suitable for long-term projects. But the bummer is that they are quite expensive. As an entrepreneur, you won’t have much capital. On the other hand, offshore developers are cheap. But they won’t do the whole project. You can get a portion of the project done. 5. Create an MVP Before you enter a competitive market, you need to test your app. That’create a minimum viable product to check the functionality of your app. When you launch your MVP, people will give feedback. Based on the feedback you can improve your mobile app. This helps in the android app development process. 5. Future Updates After building your app, you shouldn’t just stop there. Always look for improvements in the app. Look for a new approach and stay on top of the trend. Customers will want new and exciting services from your app. By incorporating them, your on-demand app will always be ahead. Things To Consider When Building Your On-Demand Service App Now, let’s look at the factors that you need to keep in mind before building your on-demand service mobile app. 1. Cost The cost of your on-demand service mobile app may vary. It can vary on factors like complexity, features, and accessibility. A more complex design will most likely cost you more money. Also, you need to pay developers a lot of money to build attractive features. That’s why before building the app, predict an estimated cost. Most eCommerce startups and online shopping sites fail. They don’t estimate their costs. That’s why have a clear idea when you are building your on-demand service app. 2. Location Your app’s location is very important. Suppose you develop a ride-sharing app before analyzing the statistics. After looking at the statistics, you realize the people in the location use public transports. They don’t prefer transportation booking or ridesharing apps. All your hard work and effort will go into vain. That’s why analyze your location. See what business will run the most. Not every business will work in a particular location. People have different preferences. Also, the cost of your on-demand mobile app may vary depending on your location. 3. Viability Your app needs to be a solution to a particular problem. This problem should be something that people face every day. Many entrepreneurs fail to build a successful on-demand mobile app. This happens because the app is not viable. Either the app provides outdated service or doesn’t have any demand yet. That’s why aim to create an app that will be a realistic response to consumer demand. Final Thoughts Building an on-demand mobile app isn’t easy. There will be a lot of obstacles in the path. But when you manage to surpass them, your whole life will change. The best thing about it is the experience. You are changing people’s lives. Either it’s an eCommerce mobile app or an eCommerce startup, the service will help people fulfill their needs. This alone ought to make you happy either you get successful or not.

     
    Business DevelopmentSoftware DevelopmetTools & Tips

    There are a plethora of reasons behind the success of online businesses today. Amazon has become one of the biggest eCommerce websites in the world. Additionally, mobile apps have also grown in popularity along with eCommerce websites. One of the more prominent reasons behind this is the interface design. For those of you who are into web app development and mobile applications, you might want to know about trends in UI/UX design and development today. Let us understand what exactly UI and UX are, and their differences, in brief. Then we will get into the top UX trends in 2021, specifically for eCommerce websites and mobile apps. 2021 UX trends for eCommerce Websites & Mobile Apps Generally, UI and UX refer to the complete experience of a user when they use a software. In the context of mobile applications and eCommerce websites, it is no different. For users to have an overall positive experience, these designs must not only be innovative but should also be easy on the eyes. If you are thinking about taking your business online, the best way to maximize your engagement is to use an online platform. To get engaging, interactive web app and mobile apps, contact Enozom. Let us discuss the top trends with UX amongst eCommerce platforms and mobile applications. 1.Automated Core Designs Almost all of the notable applications today contain some amazing artificial intelligence running in the back end that suggests choices for them. This concept being integrated into the core design is what gives birth to ideas like the Netflix mobile app. The user interface and experience are customizable. This was popularized by eCommerce websites. What adds more value to designs like these is that it not only eases experiences for the user – but it also benefits the business. There is never an instance when a business would not want more profit, and this aspect of UX designs helps such causes. 2.Customized, Personal Designs One of the more popular kinds of web applications today lets you customize your design. It can be as simple as a dark theme on your YouTube mobile app, but that counts too. What is great about such an idea is that it helps the user get invested in the software or website without even realizing it. You enter a new website for the first time and find it looking all generic. So, you want to customize it, as you would want to with all other things. Luckily, you can! Thus, in an instant, you have been made to put effort into making your account and profile look how you want it to. 3.Micro-interactions with User Before we start talking about micro-interactions, we need to understand what it means. Micro-interactions, in terms of software development and agile development, refers to the small details that go into making a more delightful experience for the user. This includes ripple effects on touch, slight animations, and transitions on the slide, and so on. While it may sound like these are not too important in the grand context, a little can go a long way. In web design, tech companies have tried to do this for years now. For desktop versions, this has not really turned out to be true in a lot of cases. However, for mobile apps, this has worked out fantastically.  4.Voice Integration Interface interaction is essential when it comes to mobile app and eCommerce websites, but times have changed. Nowadays, many users simply prefer using their voice assistant over buttons and touches. This is why it has become essential in 2021 to include voice integration in mobile app development. Generally speaking, it is more sensible to include voice integration in mobile apps only. While it may be a good idea to do it for the main website, it may not be cost-efficient and thus fail as an idea. The main goal here is to leave the user with the option to choose. Maybe clients will prefer to use the interactive interface instead, but the voice assistant integration is always a nice touch. It also shows your clients that you are willing to go the extra mile. 5.Neumorphistic Designs This term may be new to many of you, especially if you are not familiar with interface designs. UI and UX have some conventions that are generally followed and have been for years. Neumorphistic is a term that is a combination of ‘new’ and ‘skeuomorphism’. Essentially, this is referring to the appearance of the platform in question. Neumorphistic usually refers to a simplistic, soft, and plastic-like look to your interfaces. It may sound strange right now, but in today’s context, this is actually one of the most widely popular conventions followed. Most tech companies tend to use this technique to attract more clients just out of visual appeal. Surprisingly, it works most of the time! 6.Less Flashy Designs When you think about a decent website, web app, or mobile app, what comes to your mind? A few windows linked to one another, some similar aesthetic colors involved, or maybe some vivid colors with some excessive animations? If so, seemingly the current software industry would not agree with you. Users tend to like web apps and mobile apps when they are more simplistic, in both appearance and color. This may be caused by the state of being outdated, but vivid colors and bright animations have lost their charm. Moreover, the fact that these mobile apps and eCommerce solutions cater more to adults is an important factor to take into consideration. While it may be fun to include brightness and flashiness on video games and children’s websites, it would not do well for almost any other situation. To build a website for yourself or your business today, you can contact Enozom here for software testing, web development, web design, and mobile apps at reliable prices. Factors to Ensure So, when making this software, there are some things to assure before it leaves the development phase. This will make sure that the product is not only engaging with more customers, but the UX experience remains to be great too. 1.1. Malfunctioning Artificial Intelligence When managing development, or developing artificial intelligence algorithms, it is easy to give in to temptation and include it in your web app or mobile app. This is highly ill-advised and not right. Doing this would result in poor suggestions for the customers and lead to an overall bad experience for the software company. It will drive your clients away from using your application, and also send the wrong idea about the competence of the platform. Suggestions should only be included if they can be made to be good. If a user’s suggestions are poor, i.e., not accordingly to what they want – it should not be implemented at all. This means your system should stay in testing phases for longer periods to test out the suggestions before deployment. 2.2. Controlled Micro-interactions When including micro-interactions, it can be easy to get lost in the charm of it and add far too many of these. While you would want such a website that lets the users engage in smaller interactions, like mild animations and such, excess of this can be terrible. For example, a wire-transfer application on your mobile device should stay limited on the micro-interactions. Users are mostly trying to perform monetary transactions, and too many micro-transactions can result in a poor user experience. Additionally, it should be noted that eCommerce solutions and other online shopping means should also stay reserved. Too many micro-transactions can cause the user to become distracted, thus resulting in an overall poor user experience. These factors should be taken in during both android app development and iOS app development. 3.3. Cluttered Windows This happens more often than it should, and it ends up resulting in being bad for everyone involved. It may be tempting from an advertisement point of view to include all the features of your website or application in the same window. However, that is actually going to result very poorly in practice. The main issue lies in the context of this, let us understand what this means. For a user to see a plethora of options in the same window is annoying, inefficient, and redundant. They might be looking for one particular feature, but might get lost in a large number of options. Such a situation can easily be avoidable by using, for example, sub-menus. With a submenu, you can continue to include your features in a more organized manner. This eases up the UI and improves the experience. This issue is more commonly found in new eCommerce startups, as they need all the potential marketing. It is also found in mobile apps that are not optimized or have not been reviewed properly before release. Things to Avoid Amongst the Trends 4.Vague User Purpose The purpose of the user should define the purpose of the platform. That is actually quite simple to say or write, but very difficult when developing an interface. Quite often, it is seen that eCommerce websites are unnecessarily flashy, and have too many unnecessary features in them. It is of the utmost importance to avoid situations like these. No user wants to go into a map navigation application, and be met with redundant animations. It is fine if it is being implemented to reduce the more boring aspects of using an application or website, but going overboard can be fatal for the user experience. Moreover, when designing the web app or mobile app, the software development team must be concerned with why they are making it. It should be made clear by management far ahead of time, or else it can lead to some unnecessary results like mentioned above. 5.Slow Loading Times When providing a user with the services, the web app or mobile app’s primary concern should be effectiveness. This means that the windows should load fast, not be consuming too much memory, and definitely not contain bugs. Software enthusiasts are sure to know how bad it is when a mobile app suddenly crashes without any valid reason. Moments like those can actually make it or break it for the user. To avoid these issues, the concerns are actually more on the UX side of things than the UI. The back-end design, servers, requests, and responses are quintessential for effectiveness. No window should be taking too much time to load, and a user’s input cannot be met with invalid responses. These are just some of the examples to remember when thinking about effectiveness. 6.Lack of Security So, you have started your own eCommerce solution or website, and you are managing it. Suddenly, you find out that one of your buyers is complaining about how their user data has been leaked to someone else, and they are being threatened with it. This is an absolute nightmare for just about anyone, and even more so for managerial positions. In UI/UX design and development, passwords, social security numbers, and other personal details will enter the scenery eventually. Only a single user’s data getting leaked might be enough to tarnish your entire business or service. This does not matter if the mobile app in question is a B2B app or a B2C app. Make sure that you have provided your eCommerce mobile app or eCommerce website with the necessary security checks and measures before deployment. Any risks of data leakage or risks of source code breaches must be avoided at all costs. Final Thoughts Overall, the trends that are most popular amongst UI/UX design and development in 2021 can be followed. Just make sure that you implement them correctly. The key to a good UI/UX is simplicity for the user, regardless of the complexities that will be handled in the back-end. Moreover, features should only be implemented upon completion. Do not expect users to respond positively if the features that are deployed are not complete. No matter how complicated or simplistic a feature might be, it can be terrible for the user to have them poorly implemented. We hope this article was to your satisfaction. If you are looking to build your own eCommerce mobile apps, web apps, or eCommerce website, you can contact Enozom who are pioneers in this field.

     
    Business DevelopmentMobile App DevelopmentSoftware DevelopmetTools & TipsUI/UX Design

    Life in 2021 can be rather tedious, with having to rely on delivery services in many cases. Therefore, it is important that these services are of the best quality and effectiveness. Say, you wanted to start your own last mile delivery software to sell to clients. We will be going through all the intricacies that you will be concerning yourself with. Without further ado, let us proceed. What exactly is last mile delivery? The name actually gives it away in this case. Last mile delivery refers to the last step involved in supply chain management. To be specific, this is the step or phase, in which the product is collected from a transportation depot, and delivered to their destinations! Before we start, however, if you are in last mile delivery management and want your own software right away, we got you covered. Contact Enozom right here! These guys are amazing at delivering competent products after proper software testing, right on time according to your requirements. From web apps devlopment, mobile apps development and web design, they got you covered. With that said, the things you need to look out for are: 1.Optimization of Delivery Routes For any Last Mile Delivery Business in 2021, their software will have to be able to show the delivery staff the shortest possible route. The software development industry has come far enough to ensure that miscalculations are outdated. By optimizing delivery routes, the delivery staff is able to save time, and the customer is able to get their packages or products faster. This might be easier said than done in many cases. It must be handled with ample care during development. What is more important is the computation that goes into such a service. Thankfully, Google Maps provides API services that will let you do this for just a minimal charge. With that, a delivery route planning app can be made with rather simple steps. Delivery boy live tracking will be necessarily optimized to keep the customer updated a lot of the time. The status of the deliverable is required to be acknowledged by the customer through every step. This actually brings us to our next point. 2.Communicating with the Customer Now if you have ever had food delivered, you know the cumbersome process of the delivery staff trying to contact you. For last mile delivery operations management, this is actually a rather big concern. In case the delivery staff is unable to locate the customer, they can contact them through chat. A calling option can also be implemented. The most important issue with this is security. The staff should not have any personal information of the customer, including their phone numbers. Calls and chats aside, the customer should also be updated about the status of the delivery at every step through real-time order tracking. Starting from the shipping to the delivery at the transport depot and so on. This makes the whole process much less tedious, and the customer can stay satisfied knowing exactly what is going on with their product. 3.All Steps Involved Must be Secure For a Last Mile Delivery service software, there will be some extra sensitive pieces of data per customer than others. This may include banking details, home addresses, phone numbers, and other sensitive codes and pins. In such a situation, leakage of any of these data will result in some potentially problematic scenarios. If nothing else, the customer will have the rights to take action against you. This calls for taking extra security measures when such software is built. Regardless of whether it is a mobile app, a website, or a web app, it must be secured at all ends. You do not want someone looking into your orders and making your life harder. Most Last Mile Delivery services will try to implement security measures like this, but there is always room for improvement. Software companies are fully aware in 2021, what internet security can do for the growth of a brand. 4.Keeping the Interior Systems Updated If you are familiar with software development, you know the complexities that go behind the interface of a website or mobile app. So what is so important about keeping it updated? Well, consider a scenario where you made an order for something one day before you were moving houses. You end up being contacted by the company the next day through the mobile app, saying your product is ready. How do you fix this situation? Well, you can let the company know that you have an updated address now. This much would be alright, but what if the company’s internal system did not allow them to update the data on such short notice? This is why it is so important to stay up to date on the back end. One wrong security step, procedure, or database update might cause you serious inconveniences. Some additional things to keep in mind are, server speeds, the capacity of connections, and embedded systems. All of these need to stay updated on a daily basis, or it can be problematic for a few customers at first, and then very problematic for many. It’s one of the essential traits of such a software. 5.E-Receipts upon Delivery Confirmation Almost considered a standard today for delivery services, but your mobile app will already be labeled as more competent if it has this. An e-receipt is, just like the name, an electronic receipt. Generally speaking, it is what is used to let the delivery order management know that the product has been delivered to the customer with their consent. However, what can be done if the delivery staff decides to cheat the system and confirm a delivery he never made? To bypass situations like these, modern technologies can allow the customer to get involved in this process. Upon delivery of the product, they will receive a code. This code can then be forwarded and verified by the delivery staff. Thus, this involvement by both the customer and the staff makes secure confirmation without any room for fraudulence. This also eases life for the delivery fleet management team. 6.Flexibility for Customers Whether it is due to an emergency meeting or a sudden outing, you will understand that customers might not always be available according to their expected times for delivery. Instances such as this actually cause the delivery staff to slow down and waste time. To avoid this, it is necessary to provide customers with some significant flexibility. First off, your Last Mile Delivery service must be competent enough to provide the customer with at least an hour’s leeway. Your relationship with the customers might become jagged otherwise, as matching timings with the staff and the customers are not always easy. Just provide customers a feature on the web app or mobile app so they can personally make changes to their delivery times. Do ensure that you set some constraints on this, otherwise, customers might not end up being very kind to you. Spam is always an issue with any kind of software, and it can cause severe issues if left unchecked. 7.Innovative User Interfaces An efficient and innovative user interface will go a long way. If your Last Mile Delivery service is running on a mobile app, this is essential. An optimized, fast graphical user interface will be required for customers to stay in check. The updates of the products can show up in real time with notifications on the app. With the help of Mobile application development services provider, customers can add any additional notes for the delivery staff, the authority, real-time, or both to see. The small details in the windows, buttons, and texts can make it or break it for a mobile app or web app. There are other aspects that do factor into this, however, such as target audience and demography. It is evident that an adult user will be more likely to use a less vivid and colorful UI, than a brighter one. 8.Rating Systems for Delivery Staff Not the most important, but a rating system for the delivery staff lets the customers know what type of behavior they may receive. Moreover, it also helps your company keep in check of the delivery staff. Customer feedback will keep you updated on the behavior of your staff. This can also help your staff stay motivated at work. Because, who doesn’t love a good rating, right? Usually, companies that serve with a rating system for any level of employees, will implement some kind of reward system for the winners of each month or year. Things to be Wary of 1.Bugs and Malfunctions Like with all software, you will need to keep your Last Mile Delivery software in check too. Even with proper software testing and development, updating a mobile app or web app will always risk adding more bugs. Bugs encountered will need experts to handle them, so before you start, make sure you have some experienced, quality debuggers. Malfunctions are not really different from bugs in general, but they are in software terms. For example, if you cannot see where your product is at a particular moment because the server sends no response, that is a malfunction. Such a malfunction is going to ruin the experience for the user and stray them away from using your mobile app if it occurs too many times. It is best to check for bugs the most before deployment of your application or website. This saves your impression from being tarnished by these bugs. For optimized, quality products including mobile applications and web applications, contact Enozom for some rather great offers. 2.Poorly Placed Advertisements Advertisements are essential for any kind of free service, or more. Assuming that you will be giving this application for free on Android and iOS, your customers will be met with advertisements. This might not sound like much, but you should check the advertisements that are provided. This is to make sure no explicit, spam or inappropriate adverts are not appearing on your application. Obviously, it depends on the size of your business if you should check it by yourself or hire a team for it. The concern here is mainly in keeping your customers safe from malicious content. While it is unlikely, advertisements on mobile apps today are not always restricted to being family-friendly. This can harm your reputation and make people uninstall your mobile app. 3.Multiple Verification Methods It’s standard today, but some businesses still tend to miss it. Two-step verification is not always implemented, so a good way to bypass this is to use a phone number and email to verify your account simultaneously when necessary. Not only does this help your account stay safe, but it gives the company an additional way to check your validity. It helps avoids cases of fraudulence and identity theft, which is great. Future Possibilities With digitization and computerization being so important, your software should be made with scope for that. The architecture of your software should be such that it can integrate with future possibilities, such as sensors and drones. This is not at all a farfetched idea, actually. There are actually instances in 2020 when delivery was made using drones to maintain social distance. So, if you are planning on using a mobile app for Last Mile Delivery with your team, make sure you leave room for such aspects. Do you need to have such a software developed? You can contact Enozom right here. They are a development company that will be able to help you find solutions with web app and mobile apps satisfyingly. Final Thoughts Software development is hard, especially for supply chain management. However, with the tips here, you should be able to get by a little safer now. Last Mile Delivery is very important in SCM and software that can automate a lot of these processes is really a helpful idea for everyone involved.

     
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    The ever-growing world of eCommerce is not looking to slow down at any time. In the last few years, online shopping platforms have truly revolutionized in how they function. Since eCommerce has become such a dominating force, we wanted to look at why that is. Moreover, we will be discussing the trends that have caused such a boom in their success. So let us indulge in this, what are the top trends in eCommerce solutions in 2021, and what kind of impacts do they have? We will also be covering the top mistakes you should take note of when making your own eCommerce website or eCommerce mobile app. 2021 Trends in Ecommerce Solutions Before we begin, are you looking to launch your own eCommerce website, eCommerce mobile app, or eCommerce startup? To get the best software solutions, contact Enozom. They deliver quality software products developed by veterans in the software industry. Now on to our main topic. The first trend in eCommerce that seems to be doing well is: 1. Personalized Experiences If you have ever shopped at Amazon, you already know that you will be provided with suggestions before buying something. These are suggestions provided by statistical analysis that runs in the background over your past purchases. When making an eCommerce platform or eCommerce website, the software development team implements some features that use the user’s past data and provide them with predicted future purchases as suggestions. Most of the big eCommerce solutions today run big data analytics in the background. This data is essential for eCommerce startups and online shopping platforms. So, if you are buying a PlayStation on eBay, remember that there is a very particular reason why you may be suggested a PlayStation controller on your next login. Now you know how this works. This kind of system not only increases sales but eases the experience for the customer too. No longer do they have to remember every single item that they have to buy. Simply based on their past purchases, another product is predicted. Not so surprisingly, however, such suggestion engines are very difficult to implement efficiently, but more on that later. 2. Chatbots or Live Chats for Assistance Suppose are using an eCommerce mobile app for the first time, you might run into issues when making a purchase. In such instances, having a chatbot or a live chat to answer your queries can be very helpful. Businesses with chatbots have thrived more evidently in the last few years due to the sheer interactivity provided. Chatbots are essential nowadays, and live chats have become more common too. Any tech company and software company actually feature chatbots as one of their best-selling software products. This says a lot about the demand for chatbots in such service platforms. 3. Simple, Easy to Use Interfaces An eCommerce mobile app or eCommerce website does not need concern over the visual aesthetic much. Yes, the convenience of design is great, but visually speaking, it does not matter how good or bad it looks as long as it works well. A common issue for eCommerce startups is that they tend to load huge amounts of data along with the UI, which slows down the entire process. To avoid this, software companies usually make eCommerce websites that are compatible with customers. They need to have just a few things properly implemented, and the rest is irrelevant. As long as there is a price tag, an option to add it to the cart, and all the necessary steps to check out properly, the visual aesthetics will not do much. This is also a reason why those who work with eCommerce solutions in software development do not tend to focus much on the front end. By comparison, a large amount of time is spent developing a competent back end rather than a good-looking front end. 4. Increasing the Range of Products The term “eCommerce” usually pops up the images of groceries and everyday products. However, did you know that there are newer eCommerce solutions that sell more than just that? Starting from vehicle parts and furniture seems that nothing is going to be off consideration eventually. This is great as it provides businesses more accessibility to widening their horizons. This no longer requires them to go to warehouses or wholesale markets to buy their resources. Automobile parts, computer hardware, and construction equipment, just to name a few. 5. Implement Proper Advertisements This might read to be vague, but that is just how it is with advertisements. You can find some decent advice and guidance on how to do this. Of course, advertisement teams exist for this particular reason. The idea is simple. In 2021, it can be hard to start your own eCommerce solution. The market is already being dominated by some giants, such as Amazon, eBay, and Alibaba. How can your eCommerce mobile app or eCommerce website take off in these circumstances? Adverts, that is how. When you are selling a product, make sure that your brand value is driven into the customer’s thoughts. It is also essential to remember that you might not thrive just by using your web app or website. There is more to it nowadays, as you will probably want your business to also have a retail alternative. It is more convenient and faster for those who will need to wait long periods for shipping. 6. Flexibility of Payment Methods Picture it, you just bought a new cellphone and just need to check out. When you proceed to do so, you realize that your wire transfer is not working. How can you tackle this? Well, there are alternatives, but you would have to go out of your house for that – which partially removes the point of buying from an eCommerce platform. This is why payment alternatives are usually added to eCommerce websites now. Simply speaking, this gives a customer the necessary options to seek alternatives during such situations. There is a wide array of payment methods, and you will be prompted to choose whichever you want. This allows more customers to access the platform, and thus more profit on the business end. 7. More Media Influencers Becoming Brand Ambassadors The success of a mobile app or eCommerce mobile app lies in its promotion and popularity. This is why tech companies often bring in influencers from the media to promote their software, business, or a particular aspect of their business. As B2B apps increase in popularity, this makes businesses know which eCommerce website is reliable and which is not. 8. Artificial Intelligence While we discussed the implementations of big data and chatbots, the software development industries are still looking for new ways for adding A.I. to eCommerce solutions. Not only will A.I. be able to automate a lot of the procedures, but it will help customers stay sure of their everyday supplies being bought. Right now, Amazon’s Alexa is a good way to think about it. The data generated by Alexa let Amazon know about what kind of items are bought on a daily basis by families that own them. Food, dairy products, groceries, and so on helps Amazon understand what products are worth restocking in more amounts and what is not. What Not to Do 1. Expecting Short Term Success A wide number of eCommerce solutions exist today. These range from the giants like Amazon, to more local platforms. However, it’s clear that they are here to stay due to the success that they have made so far. This is why most new eCommerce startups do not rush into the business expecting much out of it. Even recently, it was observed that the newer eCommerce startups have retail counterparts that promote their brand. This is a pretty decent strategy that can help in the long run if done well. Moreover, eCommerce mobile apps have grown in popularity by a lot. So, it can be very helpful to promote your rendition of it. In the end, however, all of it depends on your ability to satisfy your customers. So, there is not really much that can be said. Make sure that you do not expect success in the short term with so many alternatives available, that is all. Also, if you have any unique ideas for your eCommerce solution, make sure to implement them before someone else beats you to it! 2. Promoting the Wrong Products When a seller is applying for a post on your eCommerce platform, it is essential that they are thoroughly checked for any fraud or issues. A faulty product should not be advertised on your eCommerce website or mobile app. It can be rather problematic for future customers if such an experience occurs. To avoid this, most eCommerce solutions today have proper quality assurance staff. These individuals are paid and instructed to make sure that all products on display on the platform are authentic, and there is no shadiness going on. 3. Unethical Practices This goes without a saying, but there is more to it than that when it’s about an eCommerce solution. A software company is already aware of how this can be fatal for their business, but eCommerce websites are far more prone to this risk. Suppose you are told that you will get a 50% discount on your next purchase, but you will have to wait a significantly longer amount of time for it. Practices like these are usually red flags and can be very problematic in the future. Both for you, and the eCommerce solution.  This is just an example. What happens in such cases, is that the eCommerce website will be taking money from the customer for an indefinite amount of time. They will then use this money from the customer and use it in some other investments. 4. A Poorly Made Mobile App This was already hinted at before. Your eCommerce website or web app needs an equally competent eCommerce mobile app to promote it. The two should be similar in terms of UI/UX design and development. Moreover, they should also be simplistic. The application should be simple to run, easy to use, and convenient in loading results. This will require a database that loads fast too. Consult with proper developers of software for the best results in this situation. Speaking of which, Enozom is a great software company to go to for this. They indulge themselves in web and mobile app development, including Android app development and iOS app development. 5. Bad Customer Services Finally, and perhaps one of the more important points. Poor customer service can cause the downfall of an eCommerce solution rather fast. It is highly likely that users from your website will want to contact your company to get their issues solved. Maybe there is an issue with the delivery, it can also be with faulty products and them asking to solve the problem. In such situations, you need to have premium customer service that responds fast and solves the issue properly. Otherwise, you might end up with a very large backlog of issues from your customers which will ultimately need to be ignored. This leads to eCommerce platforms hiring a vast, competent number of staff members for solving customer problems. At the end of the day, the customers having their issues solved is ultimately going to end up doing well for the business. So, it is no wonder why eCommerce website managers try their absolute best to make sure that the customers are satisfied and content. Final Thoughts Putting it simply, eCommerce trends will be changing drastically in any given year, and these were just the gist of it in 2021. It can be rather difficult to keep up with so many volatile elements of the eCommerce market, so you have to keep staying up to date. We hope this article was helpful to you and has cleared some of your queries about eCommerce solutions, eCommerce mobile apps, and eCommerce websites.

     
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    Leaves and PTO management is the most common headache for HR and teams’ managers. To keep track of the team’s holidays, time off, annual vacations, sick leaves and many more leave types manually is a real issue that consumes a lot of time and effort from the HR specialists and managers. Other than the huge time and effort needed for such tasks, tracking and calculations errors can be always there with managers who are not experienced in dealing with these tasks complexity. That’s why considering a paid time-off tracking tools and software is a really good and important idea for businesses and managers. Automating the whole time-off and leaves management process will save a lot of resources time and make them avoid errors and inconsistency. They just need to set their team’s settings, leave types and balances and add employees then the system will do all the work and calculations automatically.   But first, what is PTO tracking software? PTO Tracking software is an automated leave management system which helps employee requests leaves that goes with the preset approval flow and policy as well as keeping tracking of their balance. It mostly comes with a comprehensive dashboard for managers to manage employees, leaves and balances and get visual overview and reports about the team.   4 reasons why to consider a PTO tracking software Time saving It saves time spent in manual leaves management, papaerwork and calculations. Cost saving As It saves time, it also saves the resources needed to do the manual work either human resources or on manual intervention and paperwork. Flexibility Using a tracking tool enables employees and managers to access it anytime and anywhere, there’s no more need for emails and paper forms. Productivity As HR mangers spend less time doing the leaves work so they will have more time to focus on other tasks.   So if you are thinking of using one for you team, here are some of the Top Time off Tracking Software: 1- Day off Leave Tracker Day off is a web and mobile app based tool for leaves and PTO management. It enables employees’ self-service as they can submit leave requests and keep tracking of their balance of different leave types. It also has a comprehensive managers dashboard to manage employees, leave types and working days settings of the company, set approvals flow ad leaves policy as well as getting full overview and reports of the whole team.   2- Bitrix24 Bitrix24 is a free HR platform used by over 4 million companies worldwide. Bitrix24 is on premise and cloud based time and attendance software created especially for small to mid-size organizations. It’s available in web, android and iOS versions   3- absence.io absence.io is a web-based tool designed to manage team absences including employee vacation, attendance, and PTO. It handles absence request via product notifications or email. And store all essential employee information in comprehensive personnel files, and use the staff questionnaires to collect data from employees.   4- Calamari Calamari is an HR management software which make people management easier. It allows planning and tracking all types of absences. It supports companies with offices based in multiple countries and locations and supports role-based security. It’s available in web, android and iOS versions   5- BambooHR BambooHR is an online HR system for small and medium-sized businesses. It’s a cloud-based system offers integrated payroll, applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with easy reporting and a convenient mobile app for employees.   6- Time Doctor Time Doctor is an employee tracking solution with advanced time tracking and attendance features. It's especially suited to team from 20 to 500 employees. It’s available in web, android and iOS versions

     
    Tools & Tips

    One of the most important things to think about if you are going to work from home is the technology and tools you will need to do so. Those tools maybe communication tools to get I touch with your coworkers such as chatting tools, video and audio calls tools. You may also need task organizing and planning tools so you can track your tasks and work progress. Here we will give you free tools you and your teammates can use to manage your work.   Slack   Slack is an instant messaging platform that you can use to communicate within your team. You can create your account and workspace then invite your coworkers to join your workspace and start using the app. It’s available in web, desktop and mobile versions.   Trello Trello is a web-based Kanban-style list-making application. You can create boards and lists so you can manage your projects and tasks. It’s available in web, desktop and mobile versions.   Clockify Clockify is a time tracking tool that you can use to tasks and projects times and progress. It also has reporting and team management features.   Zoom Zoom Video Communications is a remote conferencing tool that you can use to make video and audio calls with your coworkers. It also enables you to record calls so you can check them back in case you needed to review some points you were discussing during the call. It’s available in web, desktop and mobile versions.   Team Viewer TeamViewer is a software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. It’s available in web, desktop and mobile versions.   Day off Day off Leave Tracker is and interactive mobile app to manage employees’ absence, leaves and vacations. You will need it to request your work from home day or to request a leave as well. It’s available in both web and mobile versions for company admins and employees.

     
    Tools & Tips

    Working from home is a good idea in many times, especially in similar situations to what the world is going through currently facing the Coronavirus. But turning your home into an office can be difficult even in normal times, as it could be hard to separate work and everyday life when both are in the one place. So if you are planning to work from home, here are some tips to make working from home more efficient and productive.   Set your Equipment and Technology First thing you need to make sure you set the equipment and tools you need to get your work done such as your computer, headphones, internet connection etc. Also make sure you can properly access video and audio conferencing and to contact your coworkers as well as online tools you use to do your tasks.   Choose a Dedicated Workspace After making sure your tools are ready, you need to choose a proper place to work. Try to work away from your bedroom or sleeping place. Choose a place to work that will make you feel awake and productive. The place also must be suitable to support the tools you are using such as a desk for you laptop and a decent chair to support you back.   Put a Plan Putting plan for the day will help a lot to make you finish your tasks. Set your tasks and priorities and the times for each task. Also plan when you are taking breaks. Breaks are important to help you continue and have your work done.   Get Dressed When you are home you can easily feel cozy and relaxed, which is not really a good thing when you have work to be done. So to overcome this you need to get changed out of your pajamas   Set rules with your family When you are home, most probably your family is home too. So you need to inform people you live with that you're working and you will need some space or quietness to concentrate. Like if you are having a video call with your colleagues and need everyone to be quiet.  

     
    Tools & Tips

    Slack: for team collaboration https://slack.com Slack is a collaboration hub for work, no matter what work you do. It’s a place where conversations happen, decisions are made, and information is always at your fingertips. With Slack, your team is better connected.   Trello: for tasks management https://trello.com/en Trello has a variety of work and personal uses including real estate management, software project management, school bulletin boards, lesson planning, accounting, web design, gaming and law office case management.   Day off: for leave management https://day-off.app/ Interactive mobile app for employees and companies with a web dashboard for HR and team managers to manage their teams leaves.   Gitlab: for project planning and code management https://about.gitlab.com/ GitLab is a single application for the entire software development lifecycle. From project planning and source code management to CI/CD, monitoring, and security.   Zoom: for team Video Conferencing https://zoom.us/ Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.  

     
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